Support Ticket Management

Name: Support Ticket Management
Brand: Skysoft Technology

نمای کلی

Allow administrators and employees to report issues, assign responsible employees, and track ticket details and resolution.

Features

The documentation confirms that administrators and employees can create tickets, and administrators can approve and assign them to employees for resolution.

ویژگی مرتبط

The Dashboard

The Dashboard provides administrators with an overview of employees, attendance, leave, payroll, financial activity,...

User Management

Create and manage system users who can access administrative, employee, client, financial, project, and HR resources...

Employee Management

Manage complete employee information, employment history, qualifications, salary settings, documents, leave, payroll...

Customize Setting

Configure system-wide settings, permissions, languages, email services, attendance restrictions, record types, paymen...

Core HR

Manage important employee lifecycle activities such as promotions, awards, transfers, resignations, complaints, warni...

Organization Management

Create and manage the organization’s physical locations, companies, departments, designations, announcements, and int...